Privacy Policy

This following document sets forth the Privacy Policy for the Specialised Forklift Solutions Pty/Ltd website, www.specialisedforklifts.com.au Specialised Forklift Solutions Pty/Ltd is committed to providing you with the best possible customer service experience. Specialised Forklift Solutions Pty/Ltd is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals. Our privacy principles We have a simple approach to data protection and privacy which adheres to the 13 Australian Privacy Principles. Our obligations under the Privacy Act 1988 (Privacy Act):

• This privacy policy sets out how we comply with our obligations under the Privacy Act. As an Australian based organisation, we are bound by the Australian Privacy Principles (APPs) in the Privacy Act which regulate how organisations may collect, use, disclose and store personal information, and how individuals may access and correct personal information held about them.
• In this privacy policy, ‘personal information’ has the same meaning as defined by section 6 of the Privacy Act: information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.

What we collect from you When you fill out a contact form on our website, we will collect that information and use it to get in touch with you in response to your query. We may use the information to reach out to you to inform you of some of the services we provide, provided it is in line with your original query. Use of your personal information For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices. Changes to this Privacy Policy Specialised Forklift Solutions Pty/Ltd reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site. Accessing Your Personal Information At Specialised Forklift Solutions Pty/Ltd, we do everything we can to keep your personal information accurate. If you find that any information we hold about you is incorrect, you can contact us, or as per the contact details below and we will endeavour to assist you with your questions. Please bear in mind that under Australian privacy laws, there may be situations where we cannot provide access to such personal information. For instance, if it would reasonably affect someone else’s privacy or may pose a threat to someone’s life, health or safety. For any personal information that is collected by third parties, even when you are visiting our website, it is best to view their privacy policy and seek assistance from those parties directly. You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Specialised Forklift Solutions Pty/Ltd reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.